Terms of Service

‍2. Acceptance of Terms

‍By accessing or using our website or services, you agree to be bound by these Terms and any other policies we have shared. If you disagree with any part of the terms, please discontinue using our website.

3. Changes to Terms

We reserve the right, in our sole discretion, to change, modify, or replace these Terms at any time. It is your responsibility to check the Terms periodically for changes.

4. Registration

‍Some parts of our services might require you to register for an account. You must provide accurate, current, and complete information during the registration process and keep your account details up-to-date.

‍5. User Conduct

‍You agree not to misuse our services or help anyone else to do so. You agree not to engage in any activity that is harmful, illegal, or could impair or interfere with the functioning of our services.

‍6. Termination

We may suspend or terminate your access to our services at our sole discretion, without notice, for any reason, including if you breach these Terms

7. Disclaimers

O‍ur services are provided "as is" and "as available" without any warranties, either express or implied. We make no warranty regarding the accuracy, timeliness, truthfulness, or completeness of any data or information on our website

8. Fulfilment Policy

Service Delivery

Upon successful payment, clients will begin the onboarding process, which includes:

• Sharing Access: Providing access to their YouTube channel to enable efficient management.
• Project Management Setup: Being added to a ClickUp portal for streamlined workload management.
• Communication Tools: Joining a Slack workspace for real-time updates and collaboration.

Services, such as content strategy sessions, channel audits, or monthly management, will commence based on the agreed timeline established during the onboarding process.

Refund Policy
Non-Refundable Services: Services already delivered, such as content uploads, thumbnail designs, or strategy documents, are non-refundable.
Subscription-Based Services: Refunds for subscription-based services (e.g., monthly channel management) are only available if canceled before the start of the next billing cycle.

Cancellation Policy
Client-Initiated Cancellation: Monthly services can be canceled at any time prior to the next billing cycle. Clients retain access to all work completed during the current cycle.
Cancellation by Social Ignition: Social Ignition reserves the right to cancel services under the following circumstances:

• Violations of terms and conditions.
• Failure to provide required information or assets.
• Non-payment for services.

No refunds will be issued for work already delivered in these cases.

How to Cancel Services
To cancel services, clients must contact management before the start of the next billing cycle.

9. Limitation of Liability

To the fullest extent permitted by law, Social Ignition shall not be liable for any damages, loss, or injury arising from or relating to your use or inability to use our services or any content provided.
‍We reserve the right, in our sole discretion, to change, modify, or replace these Terms at any time. It is your responsibility to check the Terms periodically for changes.

‍10. Governing Law & Jurisdiction

‍These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Social Ignition operates. You agree to submit to the personal jurisdiction of such courts for any matter arising from these Terms.